{"id":16929,"date":"2026-08-10T01:37:30","date_gmt":"2026-08-09T23:37:30","guid":{"rendered":"https:\/\/abrelosojos.vision\/trust\/"},"modified":"2026-09-02T17:27:40","modified_gmt":"2026-09-02T15:27:40","slug":"trust","status":"publish","type":"page","link":"https:\/\/abrelosojos.vision\/en\/trust\/","title":{"rendered":"Privacy without asking for faith"},"content":{"rendered":"<p><!-- Generated by scripts\/build-trust-center-content.mjs from operations\/trust-public-claims.json. Do not edit this file by hand. --><\/p>\n<article class=\"alo-trust-center\" data-alo-trust-center-version=\"2.0.0\" data-alo-trust-overdue-count=\"5\">\n<header class=\"alo-trust-center__hero\">\n<div class=\"alo-trust-center__hero-copy\">\n<p class=\"alo-trust-center__eyebrow\">Trust Center \u00b7 ALO<\/p>\n<h1>Privacy without asking for faith<\/h1>\n<p class=\"alo-trust-center__lead\">You should not need to study a policy to understand what happens. Here is what matters: what we keep, who replies and where ALO&#8217;s limits are.<\/p>\n<nav class=\"alo-trust-center__actions\" aria-label=\"shortcuts of confidence\">\n        <a class=\"alo-trust-center__action\" href=\"#alo-trust-plain-answers\">See what&#8217;s important<\/a><br \/>\n        <a class=\"alo-trust-center__text-link\" href=\"\/en\/privacy-policy\/\">Full policy<\/a><br \/>\n      <\/nav>\n<\/p><\/div>\n<aside class=\"alo-trust-center__hello\" aria-label=\"The short version\">\n<p class=\"alo-trust-center__hello-kicker\">The short version<\/p>\n<p class=\"alo-trust-center__hello-title\">What you choose to save is used to return your context\u2014not to watch you.<\/p>\n<p>No public profiles, streaks, ads or AI models trained on your program data.<\/p>\n<\/aside>\n<\/header>\n<section class=\"alo-trust-center__section alo-trust-center__section--answers\" aria-labelledby=\"alo-trust-plain-answers\">\n<p class=\"alo-trust-center__kicker\">In regular language<\/p>\n<h2 id=\"alo-trust-plain-answers\">6 answers before you trust<\/h2>\n<div class=\"alo-trust-center__answers\" role=\"list\">\n<article class=\"alo-trust-center__answer\" role=\"listitem\">\n<p class=\"alo-trust-center__answer-number\">01<\/p>\n<div>\n<h3>What does it do?<\/h3>\n<p>ALO includes a 21-day pause, one useful email each day at the time you choose, an optional private guide and nine days to organize what you observed.<\/p>\n<\/div>\n<\/article>\n<article class=\"alo-trust-center__answer\" role=\"listitem\">\n<p class=\"alo-trust-center__answer-number\">02<\/p>\n<div>\n<h3>What does it not do?<\/h3>\n<p>It does not diagnose, treat or promise results. It does not replace healthcare, emergency services or clinical care.<\/p>\n<\/div>\n<\/article>\n<article class=\"alo-trust-center__answer\" role=\"listitem\">\n<p class=\"alo-trust-center__answer-number\">03<\/p>\n<div>\n<h3>What does it keep?<\/h3>\n<p>Your account and purchase data, plus only the context you choose to save in My ALO. We do not reuse program data for advertising or to train AI models.<\/p>\n<\/div>\n<\/article>\n<article class=\"alo-trust-center__answer\" role=\"listitem\">\n<p class=\"alo-trust-center__answer-number\">04<\/p>\n<div>\n<h3>Who replies?<\/h3>\n<p>Albert replies asynchronously within the published hours. There is no live chat and no always-on bot pretending to be a conversation.<\/p>\n<\/div>\n<\/article>\n<article class=\"alo-trust-center__answer\" role=\"listitem\">\n<p class=\"alo-trust-center__answer-number\">05<\/p>\n<div>\n<h3>When is ALO not enough?<\/h3>\n<p>A crisis, serious symptoms, problematic use of several substances or a clinical need are outside ALO&#8217;s scope. Safety comes before a sale. <a href=\"\/en\/cannabis-guides-and-help\/\">See other support options<\/a>.<\/p>\n<\/div>\n<\/article>\n<article class=\"alo-trust-center__answer\" role=\"listitem\">\n<p class=\"alo-trust-center__answer-number\">06<\/p>\n<div>\n<h3>How does it end?<\/h3>\n<p>ALO ends and does not renew automatically. Then you decide whether to continue, reduce, seek another kind of help or close the experience. The product does not need to become permanent.<\/p>\n<\/div>\n<\/article><\/div>\n<\/section>\n<section class=\"alo-trust-center__section alo-trust-center__section--privacy\" aria-labelledby=\"alo-trust-private\">\n<div class=\"alo-trust-center__privacy-heading\">\n<p class=\"alo-trust-center__kicker\">Privacy noted<\/p>\n<h2 id=\"alo-trust-private\">Your data doesn&#8217;t have a second job.<\/h2>\n<\/p><\/div>\n<div class=\"alo-trust-center__privacy-points\" role=\"list\">\n<article role=\"listitem\">\n<p class=\"alo-trust-center__point-label\">For you<\/p>\n<p>Your account, purchase and the context you choose to save in My ALO are used to return your thread to you.<\/p>\n<\/article>\n<article role=\"listitem\">\n<p class=\"alo-trust-center__point-label\">Not for ALO<\/p>\n<p>We do not use your program data for ads, rankings, streaks, social pressure or training AI models.<\/p>\n<\/article>\n<article role=\"listitem\">\n<p class=\"alo-trust-center__point-label\">If you write<\/p>\n<p>Human support gets only the message you choose to send. Your private note and check-ins don&#8217;t travel automatically.<\/p>\n<\/article><\/div>\n<p class=\"alo-trust-center__privacy-line\">No public profiles, groups, rankings, streaks or surveillance designed to manufacture engagement.<\/p>\n<\/section>\n<section class=\"alo-trust-center__section alo-trust-center__section--human\" aria-labelledby=\"alo-trust-human\">\n<aside class=\"alo-trust-center__proof\"><strong>A human reply, in the same thread.<\/strong><\/p>\n<p>Only the message you choose to send reaches Albert. Private notes do not travel with it, and the answer is asynchronous.<\/p>\n<p><small>Your private notes stay in My ALO.<\/small><\/aside>\n<div class=\"alo-trust-center__human-copy\">\n<p class=\"alo-trust-center__kicker\">A person, not a chat room<\/p>\n<h2 id=\"alo-trust-human\">When you decide to write, Albert replies.<\/h2>\n<p class=\"alo-trust-center__human-lead\">He has a name. And published hours.<\/p>\n<p>If you reply to an email, Albert replies by email. If you write in My ALO\u2019s Help section, return there to read the reply; it is not automatically forwarded to your inbox.<\/p>\n<p>In ALO21, Albert replies within one working day during the published hours. The private thread included with a separate ALO7 purchase is read in the book reader, with replies within three working days. Neither is a live chat.<\/p>\n<p><strong>Ordinary email is not anonymous or end-to-end encrypted.<\/strong> The delivery provider processes the address, subject, content and technical metadata. That is why the daily email never includes your private check-ins.<\/p>\n<p><a class=\"alo-trust-center__text-link\" href=\"\/en\/who-is-behind-alo\/\">Meet the person behind ALO<\/a><\/p>\n<\/p><\/div>\n<\/section>\n<section class=\"alo-trust-center__section alo-trust-center__section--open\" aria-labelledby=\"alo-trust-open\">\n<div class=\"alo-trust-center__open-heading\">\n<p class=\"alo-trust-center__kicker\">No fine print<\/p>\n<h2 id=\"alo-trust-open\">A clear scope from day one<\/h2>\n<p>Trust starts by separating what ALO has checked from the improvements that remain open.<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__open-items\" role=\"list\">\n<article role=\"listitem\">\n<p class=\"alo-trust-center__open-number\">01<\/p>\n<div>\n<h3>Deletion across providers<\/h3>\n<p>We do not claim complete deletion while the delivery provider&#8217;s part remains unconfirmed.<\/p>\n<\/div>\n<\/article>\n<article role=\"listitem\">\n<p class=\"alo-trust-center__open-number\">02<\/p>\n<div>\n<h3>Independent testing<\/h3>\n<p>An internal check does not replace a penetration test. Commissioning and completing the independent test are part of the open improvement work.<\/p>\n<\/div>\n<\/article>\n<article role=\"listitem\">\n<p class=\"alo-trust-center__open-number\">03<\/p>\n<div>\n<h3>Certification and research<\/h3>\n<p>An external audit and Europrivacy certification have not been obtained. The commercial pilot is not a scientific study.<\/p>\n<\/div>\n<\/article><\/div>\n<\/section>\n<section class=\"alo-trust-center__section alo-trust-center__section--technical\" aria-labelledby=\"alo-trust-technical\">\n<p class=\"alo-trust-center__kicker\">For whoever wants to check more<\/p>\n<h2 id=\"alo-trust-technical\">The technical register, without making it the cover<\/h2>\n<p class=\"alo-trust-center__technical-summary\">7 checked by ALO \u00b7 3 open improvements \u00b7 1 open confirmation \u00b7 2 outside the current scope.<\/p>\n<p class=\"alo-trust-center__technical-alert\"><strong>Honest dates:<\/strong> The technical snapshot is from 9 August 2026. Five controls are scheduled for review now and are not presented as current.<\/p>\n<details class=\"alo-trust-center__details\">\n<summary><span>See the 13 controls, states and dates<\/span><span aria-hidden=\"true\">\uff0b<\/span><\/summary>\n<div class=\"alo-trust-center__details-body\">\n<div class=\"alo-trust-center__legend\" role=\"list\">\n<p role=\"listitem\"><strong>Checked by ALO.<\/strong> Dated internal evidence exists; this is not an external audit.<\/p>\n<p role=\"listitem\"><strong>Open improvement.<\/strong> Identified work remains open, so no complete claim is made.<\/p>\n<p role=\"listitem\"><strong>Open confirmation.<\/strong> The scope is documented while a required confirmation arrives.<\/p>\n<p role=\"listitem\"><strong>Outside the current scope.<\/strong> The certificate, study or activity is not part of the current service.<\/p>\n<\/p><\/div>\n<p class=\"alo-trust-center__evidence-note\">Evidence is held in dated internal checks and records. We do not publish secrets, personal data or details that could create an attack path.<\/p>\n<div class=\"alo-trust-center__claims\">\n<article class=\"alo-trust-center__claim\" data-alo-trust-claim=\"access-private-journey\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--comprobado_por_alo\">ALO checked<\/p>\n<p class=\"alo-trust-center__control-id\">TRUT-01<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Access to the private ALO 21 program<\/h3>\n<p>Each person can access only their own private program.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span>Next review: 9 November 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim\" data-alo-trust-claim=\"email-excludes-checkins\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--comprobado_por_alo\">ALO checked<\/p>\n<p class=\"alo-trust-center__control-id\">TRUST-02<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Daily email and marketing systems<\/h3>\n<p>The daily email does not include your private check-ins.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span>Next review: 9 November 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim\" data-alo-trust-claim=\"journey-retention-selection\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--comprobado_por_alo\">ALO checked<\/p>\n<p class=\"alo-trust-center__control-id\">TRUST-03<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Retention of completed ALO 21 program data<\/h3>\n<p>Program data is scheduled for deletion 90 days after completion, subject to documented exceptions.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span>Next review: 9 November 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim alo-trust-center__claim--overdue\" data-alo-trust-claim=\"end-to-end-erasure\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--pendiente\">Open confirmation<\/p>\n<p class=\"alo-trust-center__control-id\">TRUST-04<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Deletion across ALO 21 and required providers<\/h3>\n<p>We do not claim final deletion while a provider&#8217;s part remains unconfirmed.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span class=\"alo-trust-center__overdue\">Review scheduled now: August 14, 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim alo-trust-center__claim--overdue\" data-alo-trust-claim=\"privacy-documentation\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--en_curso\">Current<\/p>\n<p class=\"alo-trust-center__control-id\">TRUST-05<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Risks, aims, providers and pilot retention<\/h3>\n<p>Privacy documentation is published with its current scope; any later external validation will be identified separately.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span class=\"alo-trust-center__overdue\">Review scheduled now: August 17, 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim alo-trust-center__claim--overdue\" data-alo-trust-claim=\"independent-security-test\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--en_curso\">Current<\/p>\n<p class=\"alo-trust-center__control-id\">TRUST-06<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>ALO 21 application with synthetic data<\/h3>\n<p>Commissioning and completing the independent security test are part of the open improvement work.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span class=\"alo-trust-center__overdue\">Review scheduled now: August 17, 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim\" data-alo-trust-claim=\"europrivacy-certificate\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--no_activa\">Outside current scope<\/p>\n<p class=\"alo-trust-center__control-id\">TRUT-07<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>ALO 21 data processing<\/h3>\n<p>ALO 21 currently does not have an active Europrivacy certificate.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span>Next review: 9 November 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim\" data-alo-trust-claim=\"scientific-study\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--no_activa\">Outside current scope<\/p>\n<p class=\"alo-trust-center__control-id\">TRUT-08<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Research and production<\/h3>\n<p>The commercial pilot isn&#8217;t part of an approved scientific study.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span>Next review: 9 November 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim\" data-alo-trust-claim=\"incident-and-rights-exercise\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--comprobado_por_alo\">ALO checked<\/p>\n<p class=\"alo-trust-center__control-id\">TRUST-09<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Incident and data-rights procedures using synthetic scenarios<\/h3>\n<p>We have independently tested incident and rights procedures with synthetic data.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span>Next review: 9 November 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim alo-trust-center__claim--overdue\" data-alo-trust-claim=\"single-support-mailbox\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--comprobado_por_alo\">ALO checked<\/p>\n<p class=\"alo-trust-center__control-id\">TRUT-10<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Email replies in one human-support inbox<\/h3>\n<p>Email replies and public contact messages reach the Workspace inbox. This control does not cover private messages in My ALO or ALO7. We do not present earlier history as migrated when it was not.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span class=\"alo-trust-center__overdue\">Review scheduled now: August 14, 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim\" data-alo-trust-claim=\"production-security-baseline\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--comprobado_por_alo\">ALO checked<\/p>\n<p class=\"alo-trust-center__control-id\">TRUT-11<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Security headers and checkout compatibility<\/h3>\n<p>An internal check confirms that the deployed security-header configuration matches the current baseline.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span>Next review: 9 November 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim\" data-alo-trust-claim=\"wordpress-admin-second-factor\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--comprobado_por_alo\">ALO checked<\/p>\n<p class=\"alo-trust-center__control-id\">TRUT-12<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Current WordPress administration<\/h3>\n<p>Current WordPress administrative access uses a second factor.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span>Next review: 9 November 2026<\/span><\/p>\n<\/p><\/div>\n<\/article>\n<article class=\"alo-trust-center__claim alo-trust-center__claim--overdue\" data-alo-trust-claim=\"login-abuse-protection\">\n<div class=\"alo-trust-center__claim-state\">\n<p class=\"alo-trust-center__status alo-trust-center__status--en_curso\">Current<\/p>\n<p class=\"alo-trust-center__control-id\">TRUT-13<\/p>\n<\/p><\/div>\n<div class=\"alo-trust-center__claim-copy\">\n<h3>Protection against WordPress login abuse<\/h3>\n<p>We do not present login-abuse protection as verified until independent testing of active monitoring is complete.<\/p>\n<p class=\"alo-trust-center__claim-dates\">Revised 9 August 2026 <span class=\"alo-trust-center__overdue\">Review scheduled now: August 17, 2026<\/span><\/p>\n<\/p><\/div>\n<\/article><\/div>\n<section class=\"alo-trust-center__providers\" aria-labelledby=\"alo-trust-providers\">\n<p class=\"alo-trust-center__kicker\">Providers<\/p>\n<h3 id=\"alo-trust-providers\">Few vendors. Separate functions.<\/h3>\n<div class=\"alo-trust-center__provider-list\" role=\"list\">\n<article role=\"listitem\">\n<p class=\"alo-trust-center__provider-name\">SiteGround<\/p>\n<p><strong>Hosting and account infrastructure.<\/strong> It stores the account, order and program data needed to provide ALO. The contractual scope is documented and open to review.<\/p>\n<\/article>\n<article role=\"listitem\">\n<p class=\"alo-trust-center__provider-name\">Resend<\/p>\n<p><strong>Daily delivery.<\/strong> It receives address, transactional email and technical information. External suppression confirmation remains open.<\/p>\n<\/article>\n<article role=\"listitem\">\n<p class=\"alo-trust-center__provider-name\">PayPal<\/p>\n<p><strong>Payment.<\/strong> It receives the information needed to process payment. The contractual scope is documented and open to review.<\/p>\n<\/article>\n<article role=\"listitem\">\n<p class=\"alo-trust-center__provider-name\">Google Workspace<\/p>\n<p><strong>Support.<\/strong> It receives email replies and public contact messages. Private messages in My ALO and the ALO7 reader stay in their own spaces.<\/p>\n<\/article><\/div>\n<\/section><\/div>\n<\/details>\n<\/section>\n<footer class=\"alo-trust-center__footer\">\n<div>\n<p class=\"alo-trust-center__kicker\">The output also counts<\/p>\n<h2>Trust also includes being able to leave.<\/h2>\n<p>If you want to request access, correction, export or deletion, you do not have to explain why.<\/p>\n<nav class=\"alo-trust-center__actions\" aria-label=\"Privacy rights\">\n        <a class=\"alo-trust-center__action\" href=\"\/en\/contact\/\">Request access or deletion<\/a><br \/>\n        <a class=\"alo-trust-center__text-link\" href=\"\/en\/privacy-policy\/\">See how we handle data<\/a><br \/>\n      <\/nav>\n<\/p><\/div>\n<p class=\"alo-trust-center__updated\"><strong>Updated:<\/strong> 24 August 2026. The technical register keeps its cut from 9 August 2026 \u00b7 Responsible: Albert Ariza.<\/p>\n<\/footer>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Trust Center \u00b7 ALO Privacy without asking for faith You&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16929","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/pages\/16929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/comments?post=16929"}],"version-history":[{"count":4,"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/pages\/16929\/revisions"}],"predecessor-version":[{"id":17231,"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/pages\/16929\/revisions\/17231"}],"wp:attachment":[{"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/media?parent=16929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}