{"id":16906,"date":"2026-07-19T15:13:44","date_gmt":"2026-07-19T13:13:44","guid":{"rendered":"https:\/\/abrelosojos.vision\/contact\/"},"modified":"2026-09-03T15:41:07","modified_gmt":"2026-09-03T13:41:07","slug":"contact","status":"publish","type":"page","link":"https:\/\/abrelosojos.vision\/en\/contact\/","title":{"rendered":"Tell me what is not working."},"content":{"rendered":"[vc_row color_change_section=&#8221;true&#8221; type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;none&#8221; bg_color=&#8221;#f4f3ef&#8221; top_padding=&#8221;8%&#8221; bottom_padding=&#8221;8%&#8221; top_padding_phone=&#8221;8%&#8221; bottom_padding_phone=&#8221;8%&#8221; text_color=&#8221;dark&#8221; class=&#8221;alo-page alo-legal-page alo-legal-page&#8211;contact&#8221; row_name=&#8221;ALO \u00b7 LEGAL \u00b7 CONTACTO&#8221;][vc_column width=&#8221;10\/12&#8243; column_padding=&#8221;padding-4-percent&#8221; el_class=&#8221;alo-prose&#8221; column_padding_phone=&#8221;padding-6-percent&#8221;][vc_column_text]\n<section class=\"alo-contact-hero\" aria-labelledby=\"contacto-titulo\">\n<div class=\"alo-contact-hero__copy\">\n<p class=\"alo-eyebrow\">A real person on the other side<\/p>\n<h1 id=\"contacto-titulo\">Come in. I\u2019m listening.<\/h1>\n<p class=\"alo-lead\">A question, an opinion, something that doesn\u2019t sit right or a few words of encouragement. You don\u2019t need to be starting ALO or have a problem to solve.<\/p>\n<p class=\"alo-contact-invitation\">A gentle telling-off is welcome too.<\/p>\n<p>  <a class=\"alo-contact-status\" href=\"#escribir\"><span class=\"alo-contact-status__dot\" aria-hidden=\"true\"><\/span><span class=\"alo-contact-status__copy\"><strong>Leave a few lines \u2193<\/strong><small>Albert reads it. A person, with working hours.<\/small><\/span><\/a><\/div>\n<section class=\"alo-contact-mail\" id=\"escribir\" aria-labelledby=\"ayuda-alo\">\n<p class=\"alo-contact-mail__eyebrow\">A direct line<\/p>\n<h2 id=\"ayuda-alo\">Whatever you want to say.<\/h2>\n<p>You don\u2019t need an account or a name. You can send without an email; leave one only if you would like a reply.<\/p>\n<div class=\"alo-contact-form-mount\" data-alo-contact-form>\n<p><a href=\"mailto:hola@abrelosojos.vision?subject=Hola%20Albert%2C%20tengo%20una%20duda\">Open an email <span aria-hidden=\"true\">\u2197<\/span><\/a><\/p>\n<p>If the form does not load, you can use your email. This will share your address.<\/p>\n<\/div>\n<p class=\"alo-contact-mail__fineprint\">If you would like a reply: expected within one working day.<br \/>Monday\u2013Friday \u00b7 10:00\u201318:00 \u00b7 Barcelona time.<\/p>\n<\/section>\n<\/section>\n<p class=\"alo-contact-doors-title\">What do you need?<\/p>\n<nav class=\"alo-contact-doors\" aria-label=\"Reason for contact\">\n    <a href=\"#escribir\" data-alo-contact-topic=\"encaje\"><em>Question<\/em><strong>Is this for me?<\/strong><span>Tell me what makes you doubt.<\/span><i aria-hidden=\"true\">Write \u2192<\/i><\/a><br \/>\n    <a href=\"#escribir\" data-alo-contact-topic=\"otro\"><em>SOMETHING TO SAY<\/em><strong>This got me thinking<\/strong><span>An idea, a criticism or something you\u2019d like to share.<\/span><i aria-hidden=\"true\">Leave a note \u2192<\/i><\/a><br \/>\n    <a href=\"#escribir\" data-alo-contact-topic=\"incidencia\"><em>SUPPORT<\/em><strong>Something is not working<\/strong><span>Access, payment, privacy or any other issue.<\/span><i aria-hidden=\"true\">Ask for help \u2192<\/i><\/a><br \/>\n  <\/nav>\n<section class=\"alo-contact-admin\" id=\"gestiones\" aria-labelledby=\"gestiones-titulo\">\n<header>\n<p>Manage it without asking permission<\/p>\n<h2 id=\"gestiones-titulo\">No obstacle course.<\/h2>\n<p><span>Two direct routes for things that should not require a map, a compass or an afternoon off.<\/span><\/header>\n<p>    <a class=\"alo-contact-admin__card\" href=\"https:\/\/abrelosojos.vision\/en\/withdrawal\/\"><small>01 \u00b7 YOUR PURCHASE<\/small><strong>Cancel or request a refund<\/strong><span>There is a page ready. Finding a hidden button should not be part of the experience.<\/span><i aria-hidden=\"true\">Go straight there \u2192<\/i><\/a><br \/>\n    <a class=\"alo-contact-admin__card\" href=\"#escribir\" data-alo-contact-topic=\"privacidad\"><small>02 \u00b7 YOUR DATA<\/small><strong>Privacy<\/strong><span>Access, export, correction or deletion. You decide what you need.<\/span><i aria-hidden=\"true\">Manage your data \u2192<\/i><\/a><br \/>\n  <\/section>\n<section class=\"alo-contact-safety\" aria-labelledby=\"contacto-ayuda-extra\">\n<p class=\"alo-contact-safety__eyebrow\">If this needs a different kind of help<\/p>\n<h2 id=\"contacto-ayuda-extra\">When ALO is not enough.<\/h2>\n<p>This can happen without you having to hit rock bottom or turn it into a press conference. In <a href=\"https:\/\/abrelosojos.vision\/en\/cannabis-guides-and-help\/\">Resources<\/a>, you will find information and other routes for choosing harm reduction, therapy or another kind of support with more judgement and less show.<\/p>\n<p>If you cannot stay safe or are worried about mixing substances, do not wait for a reply here. Contact a service equipped to help in your area.<\/p>\n<p class=\"alo-contact-safety__note\">ALO does not send your data to anyone by default. You decide what to share.<\/p>\n<\/section>\n<nav class=\"alo-legal-siblings\" aria-label=\"Clear information from ALO\"><a href=\"https:\/\/abrelosojos.vision\/en\/privacy-policy\/\">How we handle your data<\/a><a href=\"https:\/\/abrelosojos.vision\/en\/terms-and-conditions\/\">Terms, before you pay<\/a><a href=\"https:\/\/abrelosojos.vision\/en\/withdrawal\/\">Cancel without having to explain<\/a><\/nav>\n<p class=\"alo-legal-reviewed\">Last reviewed: 3 September 2026.<\/p>\n<p class=\"alo-usage-guide-link\">A question about using ALO? <a href=\"https:\/\/abrelosojos.vision\/en\/how-to-use-alo\/\">How to use ALO \u2192<\/a><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row color_change_section=&#8221;true&#8221; type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;none&#8221; bg_color=&#8221;#f4f3ef&#8221; top_padding=&#8221;8%&#8221; bottom_padding=&#8221;8%&#8221; top_padding_phone=&#8221;8%&#8221; bottom_padding_phone=&#8221;8%&#8221;&#8230;<\/p>\n","protected":false},"author":0,"featured_media":15498,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16906","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/pages\/16906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/comments?post=16906"}],"version-history":[{"count":2,"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/pages\/16906\/revisions"}],"predecessor-version":[{"id":17211,"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/pages\/16906\/revisions\/17211"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/media\/15498"}],"wp:attachment":[{"href":"https:\/\/abrelosojos.vision\/en\/wp-json\/wp\/v2\/media?parent=16906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}